Floral Gallery

Reviews about Floral Gallery

• Peilee T

  Aug, 11 2018
  ★ ☆ ☆ ☆ ☆
  The best thing Cindy the owner did for us was cancel on our wedding 30 days prior to our wedding day. From the start of my wedding planning, I knew in my gut she was a huge mistake. The only reason why I even booked her was because she was referred to us by our venue, another mistake we made in our planning. Here are the red flags that all brides should take into consideration:
  - Cindy does NOT own a flower shop, she rents a studio with cheesy tacky fake floral designs in the space and blown up wedding photos that were probably taken in the 90's. Right then I should've known to run.
  - Her contracts are not itemized properly, costs are all bunched up and added together to probably create confusion where she raises her prices without your knowledge. When calling her out on some price increases she made without telling us, she gave attitude and made rude remarks as if I was asking for something extra. I even had emails referring to her quoting a hair comb was complimentary, I showed her the email when she suddenly added the charge to the contract and she actually had the nerve to say "I've comped more than my share, this is final". A "final" contract that we never went over nor signed...
  -our venue was newly built when we first committed, it was initially 30 tables, finished result was we now needed 14 longer tables, which required less centerpieces from our original plan. Now with less centerpieces, she still tried to keep the total the same as when we had thought it was for 30 tables. She was aware that there could be changes throughout this whole process, when I asked her why is the total the same even with these new updates , she had the nerve to say "I AM NOT DROPPING 15 TABLES". Yes, capitalized just like that.
  - her lack of communication as soon as she took our deposit was unsettling. I wasn't able
  to bounce off my ideas and visions with her. As a bride, you know we have lots of ideas and visions can change, and as a good florist you have to listen to these ideas and have suggestions if any. But nope, nothing from her. Every time I tried to get her on a call, she was "too busy" all up until the last month of our wedding, she was still too busy.
  - final straw- we requested for a centerpiece sample months in advance which she kept avoiding and pushing it off to later and when we finally talked about it for a whole week, now that she finally "had time" to make one for us 30'days before our date. We are from the city so we drove 3 hours total to get this sample to only receive an email from her 30 min prior to meeting that she doesn't have the sample not can se meet us. Unacceptable. She has a team and if she is not able to make a sample, a team member should have, which really lead me to believe that her work is that bad and she was afraid to show us a sample.
  
  Brides, don't waste your time with this fake florist. I have a classy taste and honestly, her work her below basic. Invest all that hard earned money into someone that is passionate and who is happy to carry out your vision. I ended up with Shu's Flower, she was able to save my wedding and went above and beyond with less than a month's notice. My review for her is on yelp with beautiful images of her work. I thank god everyday for Cindy cancelling on us.
  
  Thanks Cindy!

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